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8 Polite Follow-Up Email Samples & Mistakes To Avoid

Building Relationships / February 24, 2020 / Kristie Holden

Writing an constructive yet polite follow up email that gets a response can be challenging. You want to get a response merely you don't want to be perceived as too pushy.

Whether you're writing a polite follow-upwards email considering y'all're following upward after meeting someone at a network event, afterwards sending an invoice, or after sending an email with no response, we'll share how tips to help you increase your odds of getting a response.

First, let'due south talk nearly the 3 common mistakes people make when writing a polite follow up e-mail then you know what to correct when writing your next electronic mail.

Then we'll share some examples of what you want to practice to improve your follow up e-mail along with a heap of examples to help you customize your ain message!

Mistakes made in polite follow-upwardly emails and what to do instead

At that place are iii mutual mistakes ofttimes fabricated when writing polite follow-upward emails. Let's talk about each of these mistakes so you can avert them when writing a polite follow-upwards email and what to do instead.

Mistake #1:
Using "follow-upward" in the email field of study line

When writing a polite follow-upwardly email, almost people tend to naturally use "follow-up" in the bailiwick line. While this e-mail is a follow-up, that subject area line doesn't add together any value and will probable be ignored. It can also crusade the reader to feel like y'all're pointing blame because you didn't answer, which doesn't make the reader feel very skillful or interested in reading your electronic mail.

Instead, write a subject line that'southward relevant to the topic or purpose of the email. To do this, inquire yourself what the electronic mail is about or what y'all want them to do. Continue reading for polite follow-up email subject line examples.

Mistake #2:
Starting with "just following up" and not adding value

Another common fault made when writing a polite follow-upward e-mail is starting with "simply post-obit up" and sending an electronic mail that doesn't add any value. People are busy and don't take fourth dimension to read an electronic mail that they accept to decipher the meaning of or what activity is required.

Instead, when writing your polite follow-up email, focus on adding value. For example, requite them options, share how y'all tin assistance them solve their problem or what you can do for them, or add more than details or context.

Mistake #3:
Not including a call to action

The final and almost common error when writing a polite follow-up email is forgetting to include a telephone call to activity.

Instead, when writing a polite follow-upwardly email, be clear almost what you want the person to practise later on reading your email. Practise you want them to respond? Phone call you back? Fill out a form? Be clear and specific so they know what you desire them to do. You lot tin can exercise this while notwithstanding being polite. Continue reading to see the polite follow-up email samples and acquire how to comprise this into your follow-up emails.

Mistake #4:
Not post-obit upward chop-chop

Instead of waiting 10+ days to follow up, consider sending a reminder sooner like iii days. This ensures the recipient however has the topic and asking fresh in their heed. If you wait too long, there is a take a chance they've already forgotten near your call to action and the steps you asked them to take. Equally an example, if yous were a real manor agent, y'all know time is crucial! So it's best to but wait a couple of days and send a polite and gentle reminder to either reply with a timeline or an assurance that the job was completed.

8 Polite follow-up e-mail samples

Below are eight polite follow-up email samples for various scenarios forth with tips and suggestions you tin can use when writing your own email.

Scenario i:
Post-obit up after meeting at a networking event

Email subject field line:
Let'due south work on [problem to solve]

Hi [Name],

Information technology was great meeting you at [name of consequence]! It was actually interesting hearing near [something they mentioned they're struggling with.]. I'd dearest to help y'all [problem you can solve] and then y'all tin [benefit they desire to attain] .

Are you available next week to chat?

Electronic mail me dorsum and let me know when works for you.

Looking forward to hearing from yous,
[Your Name]

Tip: Include an intro that triggers their retentiveness. Include how you tin add together value by offer something that they want/need or solving a problem they have. And so finish with a call to action letting them know what you lot desire them to do.

Scenario 2:
Following up later on being introduced (ex. referral)

Email subject line:
Let's chat about [something they care about]

Hullo [Name],

[Name of referrer] mentioned y'all're looking for [a problem you can solve or service you lot tin can offer]. I'd dear to chat about [trouble they're looking to solve] and how I can aid you lot [do good they desire to get].

Hither are some [benefits yous've helped other clients achieve or examples of your work].

[link to instance studies or customer testimonials]

Are you free next week to chat? Let me know what 24-hour interval works best for you.

Thanks,
[Your Name]

Tip: When following upwards in this scenario, be sure to let them know who referred you to them and what you can do for them. Focus on the value you can add and adding credibility such as your social media accounts or website portfolio. Be sure to cease by including a call to action for next steps.

Scenario three:
Following up after a meeting or call to motion to next steps in doing business together

Email subject field line:
Adjacent steps for [project y'all're working on]

Hi [Name],

Information technology was great meeting you the other day and chatting about [something they mentioned they care about]. I'd beloved to get started on working on [projection or deal you're working towards] so you can [benefit they want].

I've fastened a form for you to fill out with your basic information so we tin become started. The adjacent pace is to [one judgement about the next steps involved.]

Please fill this out and transport information technology back as soon as you can so nosotros can move to the adjacent step.

Looking forward to working with you lot,
[Your Proper name]

Tip: Include something personal and give them context almost who you are. People are often and so busy that just seeing your name in their inbox may not be plenty to remind them of who you are. Focus on adding value by reiterating a problem y'all can solve for them or do good/goal y'all tin can help them achieve. Finish with a call to activity telling them what y'all need them to do and why it's of import.

Scenario 4:
Following upwardly after sending something that requires action and waiting to hear back

E-mail subject line:
Course for [projection yous're working on]

Hi [Name],

Hope y'all're having a slap-up week!

Have you had a chance to await over the form I sent you concluding week?

Do you have whatever questions about information technology?

Permit me know if you need me to send you some other copy or if you need more time or have questions.

Thanks,
[Your Proper noun]

Tip: Keep the follow-up e-mail brief. Ask if they've looked over the affair yous sent them and if they have any questions to ostend they've received it and empathise what'southward needed. End by including a call to action most what yous desire them to do.

Scenario 5:
Following upward after sending an invoice and oasis't received payment

Electronic mail field of study line:
Overdue invoice for [proper name of project]

Hi [Proper noun],

Hope you lot're doing well.

Have you had a chance to await over the invoice I sent you [engagement yous send the invoice]? I know this season is busy for yous.

Allow me know if you lot need me to resend it or if you have any questions about any of the line items.

Thank you,
[Your Name]

Tip: Be brief only direct. Inquire a question instead of pointing out the obvious that you haven't received payment, for instance asking to confirm they've received it and whether or not they have questions about it. Finish with a call to action telling them what you want them to do.

Scenario vi:
Following upwardly after sending an estimate/quote

Email subject line:
Quote for [project proper noun]

Hi [Name],

Hope you're doing well.

Have yous had a chance to expect over the quote I sent you [engagement you send the quote] for [project yous're working on]? Would love to get started on [projection or service you're providing] and then you tin [benefit they want].

Let me know if you take any questions most the quote.

Thanks,
[Your Name]

Tip: Be brief and ask a question instead of saying you lot're just post-obit up on the invoice. Remind them of the value you can add or problem you lot can solve to emphasize what's in it for them. Cease with a call to action by being articulate on what they should do adjacent.

Scenario 7:
Following upward after request someone to do something and no response

How-do-you-do [Name],

Promise you're doing well.

Have you had a chance to [work you've asked them to practise]? In one case I get [work y'all've asked them to exercise] and so I can [side by side steps and benefit that they care nearly].

Permit me know if there'southward anything you had questions about or need any more details.

Thanks,
[Your Proper name]

Tip: Be brief. Be polite by asking if they've looked it over rather than accuse or point out that you haven't received it yet. Add value by giving them context for the urgency if needed or urgency almost the next steps. Cease with a call to action so they know what you desire them to do and why it'south important.

Scenario 8:
Post-obit upwards afterward no response from the last email

Hullo [Name],

Promise you're doing well. I didn't hear dorsum from you near [email you sent – service you can provide or problem y'all can solve].

Have you been likewise decorated to become back?

Have you found another [professional services/ product]?

Is now just not the correct time?

Allow me know if you lot'd prefer me to circle back at another time or if you've found another [professional services] and no longer demand my services.

Thank you,
[Your Name]

Tip: When y'all've followed upwards and had no previous response, be brief and ask them why, while making information technology easy for them to answer by giving them options. Finish with a phone call to action letting them know what you want them to do.

Summary

Hopefully, you find these polite follow-upward email samples helpful when writing your own follow-upwardly emails. The main things to keep in listen when writing a polite follow-upward e-mail is to be brief, focus on adding value, and include a call to activeness. If you follow these tips you lot can avert wasted time sending follow-ups that don't go responses and get-go getting answers!

Quick tips

• For more than tips on writing follow-up emails, check out our other post How To Write a Warm Follow-Up Email [Examples Included].
• If you're having a hard fourth dimension staying on elevation of your follow-ups, a skillful thought is to look into using a CRM for pocket-sized business. If you're using a Mac, check out Daylite.
• We besides recommend looking at a tool similar MailChimp to aid you track your email open and click rates to see how you're doing!
• Once you start getting responses to your emails, try Acuity Scheduling to brand booking all your new appointments hassle-complimentary!

Nigh the author:
Kristie Holden is an online marketing consultant. She helps startups get more leads by clarifying their message and creating a marketing strategy to attract and convert their ideal customer. Connect with her on Instagram.

hansonburem1949.blogspot.com

Source: https://www.marketcircle.com/blog/8-polite-follow-up-email-samples/